genBTC.github.io

genBTC.github.io files for BetterDiscord etc public repo and current website project

Project maintained by genbtc Hosted on GitHub Pages — Theme by mattgraham

System Administrator, IT Consulting, Tech Support, Field Service

Highly motivated and resourceful business professional committed to providing exceptionally good service.
Proven consulting experience related to the installation, repair, and upgrading of PC hardware, software and networks for business and individual clients.
Strong troubleshooting and analysis capabilities focused on developing and documenting user solutions.
Flexible, adaptable, and skilled in prioritizing tasks and managing multiple responsibilities simultaneously.
Effective communicator with strong planning and problem solving skills.
Excellent typing skills (~100 WPM)
Native speaker of English; articulate and with a strong grammar and writing background.
Maintains a diverse skill set, learning new tasks with ease
Has a reliable vehicle for transportation, and valid license.

CompTIA Industry Certification Exams (A+ Jan2018/Oct2011, Network+ Mar2012, Security+ March2013) ID#:COMP001020332000 - ACTIVE! - Recently re-certified A+ January 11, 2018 & January 13 2018
Coursework at NJIT and Middlesex County College, Computer Science Associates Program
Graduated from East Brunswick High School. Class of 2001, Honors Program

SysAdmin for Linux (Debian, Ubuntu, RedHat), Microsoft Windows (Server 2012 & 10/8/7/Vista/XP)
Business Software: Microsoft Office, ActiveDirectory, VMWare, Microsoft SCCM
Drive Imaging/Cloning: Clonezilla, Symantec Ghost, Acronis TrueImage. Remote Software: RDP, VNC, SSH.
PC Hardware: Installation, Troubleshooting and Repair. Building PC’s or servers to a client’s specification.
Networking: CAT5e/6 cables, modems, routers, switches, wiring. Network+ Certification

2011 - Present Self Employed @ AV Computer, LLC

March 2007 - Oct 2010 Manager, PC City

Complete hardware troubleshooting, installation, configuration, repairs, and maintenance.
Promoted after 9 months from Technician/Salesperson to Manager
Managed daily operations of a retail computer store and formulated all procedures for the store.
Supported of a wide range of hardware and software in a retail environment, troubleshooting both desktop & laptops.
Coordinated the daily workload based on client needs.
Responded to new client inquiries, promoted services, and assessed the nature of hardware, software, and network problems.
Devised solutions to address the long and short-term needs of clients and assisted in resolving complex issues.
Ordered parts on a regular basis from vendors.
Responsible for all purchase orders, ordering, and tracking hardware inventory from hardware distributors.
Tracked the store’s inventory and researched product lines for trends.
Managed all accounts receivable.

2004 - 2005 Technology Coordinator @ Roosevelt Elementary School
2003 Computerized Accounting Data Entry @ Withum Smith+Brown